Terms of Use and User Agreement ("Agreement") affects your rights and should be read carefully. This Agreement was last modified on November 17, 2009.
This Agreement with www.hotlunchorders.com applies to your use of the www.hotlunchorders.com menu creation, order processing and payment service accessed by the Internet (hereinafter referred to as "www.hotlunchorders.com" or the "Service") and is part of the suite of services included in Hotlunchorders.com. In this Agreement, "you" or "your" means any person or entity using the Service. To facilitate payments, it is necessary for hotlunchorders.com to share certain information with third party providers to process payments; however, this information will not be sold or shared with parties who are not involved with the processing of your payment or as required by law. Please review the hotlunchorders Privacy Policy for additional details. By using the Service, you agree to the terms and conditions of this Agreement.
USE OF SERVICE PAYMENTS TO SCHOOLS FEES AND CHARGES REFUNDS REQUIREMENTS DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY PRIVACY TERMINATION TRADEMARKS INDEMNIFICATION MISCELLANEOUS TERMS
1. USE OF SERVICE.
(A) Use of the Service is granted to legally authorized parents, guardians, account
holders, and their designees, who are at least eighteen (18) years of age ("Authorized Users")
to access information and make payments to their child's ("Child") school order using this Service.
(B) Authorized Users may use the Service to view account information, transaction history
information and make payments as allowed by this Agreement.
(C) Authorized Users using the Service, www.hotlunchorders.com , the Child's school, other school
officials and the designees of any of the foregoing, may share information in connection with the
operation of the Service in compliance with the hotlunchorders Privacy Policy.
2. PAYMENTS TO SCHOOLS.
(A) You may make payments by using a credit card, debit card or bank account.
The Child's school receives the proceeds of all payments less any convenience
fees associated with the transaction. Use of payments at your Child's school is
governed exclusively by your agreement or arrangement with the school, and
we are not responsible for the school's handling of Payments after the school receives the funds.
(B) Payment processing shall be performed by a third party, designated by www.hotlunchorders.com from
time to time that is compliant with the payment card industry data security standards (PCI compliant).
The designated third party payment processor will collect credit card, debit card or bank account
information from you. www.hotlunchorders.com shall not collect, store or have any access to your credit card,
debit card or bank account information during the payment process.
(C) Payments shall be processed promptly for your Child's use.
However, a number of factors, several of which are outside of our control,
will contribute to when the funds are received by the school.
We make no representations or warranties regarding the amount of time
needed to complete processing, such as delays in the banking system.
If you have any questions regarding Payments, please contact the designated party at your Child's school district.
3. FEES AND CHARGES.
(A) Hotlunchorders.com is a service provided. Neither the school district,
the school, the school nutrition department, nor any individuals employed by the
school district profit from this Service.
(B) You may be required to pay a convenience fee for your use of this Service.
If you are required to pay a convenience fee, you will be notified prior to finalizing
your payment of the exact amount of the convenience fee.
4. REFUNDS.
If you or the child for whom you are making the payment are not satisfied with any good or service purchased, you agree to resolve the issue with the child's school. The methods for refunds are determined solely by the school and/or school district, and you agree to not seek refunds from www.hotlunchorders.com. If you would like a complete reimbursement of your HotLunchOrders account balance, a written request must be made to info@hotlunchorders.com and is subject to a 6% processing fee. Requests made after 12 months of account inactivity will not be honoured.
5. REQUIREMENTS.
The Service may only be accessed by the Internet. It is your responsibility to meet these requirements.
(A) Use by the Internet. Use of the Service by the Internet
(a) requires access to the Internet,
(b) requires Microsoft Internet Explorer 6.0 or later,
(c) and may require other associated hardware and/or software.
(B) A unique password must be created by you to enter the Service.
You shall be responsible for protecting the confidentiality of your user password and
should not permit any other person to use your password
.
6. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY.
(A) THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. Hotlunchorders.com
MAKES NO WARRANTY AND DISCLAIMS LIABILITY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR FREE OR
FREE FROM VIRUSES OR OTHER DEFECTS OR HARMFUL COMPONENTS. Hotlunchorders.com DOES NOT MAKE ANY WARRANTY
AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY
INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE. Hotlunchorders.com MAKES NO WARRANTIES OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, NONINFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
(B) THIS DISCLAIMER OF LIABILITY APPLIES TO ANY CLAIMS, LOSSES, ACTIONS, DAMAGES OR INJURY RESULTING
FROM ANY FAILURE OF PERFORMANCE OF THE SERVICE, ERROR, OMISSION, INACCURACY, INTERRUPTION, DEFECT,
UNTIMELINESS OR UNAUTHENTICITY OF ANY INFORMATION, DELAY OR INTERRUPTION IN OPERATION OR TRANSMISSION,
INTERCEPTION OF TRAFFIC SENT OR RECEIVED, COMMUNICATION LINE FAILURE, SECURITY BREACH, EAVESDROPPING,
THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF INFORMATION, OR THE USE OF THE SERVICE.
(C) IN NO EVENT WILL www.hotlunchorders.com ITS DESIGNEES, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE
FOR ANY PUNITIVE DAMAGES, OR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR
DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE.
7. PRIVACY.
We may collect information about you and your use of the Service. Use and disclosure of such information
is governed by the www.hotlunchorders.com Privacy Policy, which is posted on the www.hotlunchorders.com website.
A copy of this statement may also be obtained from the www.hotlunchorders.com Support Center.
By using the www.hotlunchorders.com Service, you agree to the terms of the www.hotlunchorders.com Privacy Policy.
8. TERMINATION.
You may terminate this Agreement at any time by providing written notice to us. Hotlunchorders.com
may immediately terminate this Agreement without notice, including, but not limited to, if you engage
in any conduct which we, in our sole discretion, consider to be unacceptable, or if you breach this Agreement.
Sections 6, 7, 8, 10 and 11(C) will survive termination of this Agreement.
9. TRADEMARKS.
www.hotlunchorders.com logos, the www.hotlunchorders.com slogans, all sounds, and all related logos,
products and services described in the Website are trademarks or registered trademarks of www.hotlunchorders.com.
The Hotlunchorders.com service website is the property of www.hotlunchorders.com and may contain copyrighted
material, trademarks and other proprietary information, including, but not limited to, text, software, photos,
video, graphics, music and sound. The content, and the selection, coordination, arrangement and enhancement of
such content, are the property of their respective owner. You may not modify, copy, record, publish, transmit,
distribute, participate in the transfer or sale, create derivative works, or in any way exploit, any of the
content, in whole or in part.
10. INDEMNIFICATION.
You agree to defend, indemnify and hold www.hotlunchorders.com and their affiliates, and any respective officers,
employees, agents and contractors, harmless from and against all claims, expenses and damages, including reasonable
attorneys' fees, arising out of or resulting, directly or indirectly, from any act or omission by you or the Child
with respect to the Service, a Payment or the Child's school.
11. MISCELLANEOUS TERMS.
(A) Entire Agreement. This Agreement, other agreements, policies and any
operating rules posted on the Website or provided to you through
www.hotlunchorders.com constitute the entire agreement between you and us with respect
to your use of the Service, and supersede all previous written or oral agreements between t
he parties with respect to such subject matter.
(B) Change in Terms. Hotlunchorders.com reserves the right at any time to change, add to or
delete any aspect or feature of the Service and the terms and conditions of this Agreement,
including, but not limited to, with respect to convenience fees for use, except where obligated
by an existing agreement with a school and/or school district. We will provide
notice of any such changes by posting notice to the Website or as otherwise required by law.
Any use of the Service by you after such notice shall be deemed to constitute acceptance by you of such changes.
(C) Applicable Laws. This Agreement is governed by the laws Province of Ontario without regard to
its conflict of law’s provisions.
(D) Waiver. Any waiver of our rights must be in writing
and signed by a duly authorized officer of www.hotlunchorders.com.
No waiver of any breach or default hereunder shall be deemed to be a
waiver of any preceding or subsequent breach or default.
(E) Partial Invalidity. If any provision of this Agreement shall be held invalid or
unenforceable by competent authority, such provision shall be construed so as to be
limited or reduced to be enforceable to the maximum extent compatible with the law as
it shall then appear. The total invalidity or unenforceability of any particular provision
of this Agreement shall not affect the other provisions hereof and this Agreement shall be
construed in all respects as if such invalid or unenforceable provision were omitted.
(F) Arbitration. All disputes arising out of or relating to this
Agreement (including its formation, performance or alleged breach) or your use of our
Service will be exclusively resolved under confidential binding arbitration held in London,
ON before and in accordance with the Rules of the Canadian Arbitration Association.
The arbitrator's award will be binding and may be entered as a judgment in any court of competent jurisdiction.
To the fullest extent permitted by applicable law, no arbitration under this Agreement
will be joined to an arbitration involving any other party subject to this Agreement,
whether through class arbitration proceedings or otherwise.
Notwithstanding the foregoing, www.hotlunchorders.com will have the right to seek injunctive
or other equitable relief in provincial or federal court located in London,
ON to enforce these terms or prevent an infringement of a third party's rights.
In the event equitable relief is sought, each party hereby irrevocably submits to
the personal jurisdiction of such court.
(G) Notices and Electronic Communications. All notices required or permitted to be given under
this Agreement will be in writing and delivered to the other party by electronic mail.
All notices will be deemed received 24 hours after the message was sent,
if no "system error" or other notice of non-delivery is generated.
Each party agrees that any notice that it receives from the other party electronically
satisfies any legal requirement that such communications be in writing.
(H) Waiver of Class Action Rights. By entering into this Agreement,
you hereby irrevocably waive any right you may have to join claims with those of
others in the form of a class action or similar procedural device. Any claims arising out of,
relating to, or connected with this Agreement must be asserted individually.
(I) Limitation of Actions. You acknowledge and agree that, regardless of any statute or law to the contrary,
any claim or cause of action you may have arising out of, relating to, or
connected with your use of the Service must be filed within one (1) calendar year after such claim or cause of
action arises, or forever be barred.
(M) Expiration of Service. If you fail to use the Service for twelve (12) consecutive months,
your authorization may expire and your information may be deleted.
If your authorization is deactivated, you must re-register to use the Service.
(N) Assignment of Rights. www.hotlunchorders.com may assign, transfer or delegate its rights
and/or obligations under this Agreement to a successor by merger or sale of substantially all of
the assets of www.hotlunchorders.com or more than 50% of the voting stock of www.hotlunchorders.com.
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Pay for HotLunches, Check balances and view purchases from anywhere
We use industry-leading technology (such as SSL) to keep your payment information safe.
Wherever you go take HotLunchOrders.com with you.